All posts by Jack Roldan.

How Restaurants Can Use Technology to Engage with Customers

How Restaurants Can Use Technology to Engage with Customers

With restaurant employment at 8% below pre-pandemic levels, thinking creatively to keep your kitchen busy and demand high is critical in the COVID-19 era. Happy customers equate to repeat business and positive reviews. Unsatisfied customers…

How GMB Photos Increase Brand Visibility

When it comes to your company’s digital success, discoverability is everything! How often is your business found when consumers look online for a product or service? If you are a brick-and-mortar business, the importance of…
WhY Online Reviews are Importand

Why Online Reviews Are So Critical

Online reviews are a key factor in the success of any business. They reflect the quality of your products and services, shedding light on your overall customer experience. Reviews reveal the true nature of your…

5 Star Reviews: How Online Reputation & Reviews Reflect Your Customer Experience

My grandfather used to say that when it came to business, the only thing that mattered was your word and your reputation. Like many things from previous generations, there is a tremendous amount of wisdom…

Reputation, Reviews & Healthcare

In order to thrive in the age of the consumer, healthcare systems need to be optimized online. The next steps for any executive in the healthcare industry looking to improve patient satisfaction, retention, and reputation…

QSR Nation Chats with Jack Roldan at GRITT